How To Order Freedom 251 Smartphone – Steps, Warranty & Returns Policy

by Teja Chedalla 46

The Freedom 251 smartphone from Ringing Bells is now launched at a price of just Rs. 251 and is one of the best value for money device. The device comes with a lot of subsidies from the Government of India to empower the Digital India revolution. At such low price, the Freedom 251 can take the advanced mobile technology to the masses. However, the company has decided to sell this affordable smartphone via online, which makes the process difficult many people out there without the internet.

After the officially launching the Freedom 251 at an event tonight in New Delhi, the device will be available to pre-order starting from 7AM on February 18th to 8PM on February 21st. The consumers who ever registered in that time span of little more than three and half days will receive the handset by June 30th. As of now there are no other details regarding the offline sale of the Freedom 251, we will update you once there is confirmation from the company regarding the offline sale.


The Ringing Bell Freedom 251 comes with 12 months of manufacturer warranty for the handset alone and 6 months for battery and charger. The earphones provided along with the handset comes with 3 months. If the device is serviced (or repaired) by an unauthorised person, the warranty of the device will be void.

According to the official website, the company has more than 650 service centres across India. The consumer needs to carry their defective device along with invoice bill to the nearest service centres. There will be no warranty for the damages caused by the liquid or drops. The normal wear and tear of the smartphone body will also be excluded from warranty.

Returns Policy

Those who had successfully placed the order for Freedom 251 can also cancel the order without any cancellation fees. The orders placed through Cash on Delivery can cancel the order before it is shipped or can reject the delivery attempt once the device is shipped. The same applies for the paid orders, where the users will be refunded the amount if the orders cancelled. In case the device package is shipped, the refund process begins only after the package is returned after rejecting the delivery.

For those users who had received the device but are not satisfied can return the device since the company has ‘no questions asked return policy.’ The user needs to contact by phone or email within two days after receiving the order. There will be handling charges of Rs. 50 where the device needs to be couriered back to the company’s address within ten days.

While returning the device, it should be packed in original package box with all the accessories, booklets, and labels. In the extreme cases where you received the damaged device, then need to contact the company and need to the send the package to the company. In this case, the company also reimburses the courier cost (upto Rs. 100) along with the paid Rs. 251 for the device.

Note: We would recommend you to buy this Phone under Cash on Delivery because there are many problems that the earlier customers have mentioned.

(return policy and warranty details are as mentioned on company’s official website)

Teja Chedalla

A Mechanical Engineer who loves cricket and is passionate about traveling. Here at PhoneRadar, he covers exclusive news around gadgets & technology by digging deep into the Internet. You can connect with him on all the social platforms @t4teja.

  • Krishnakant Vashistha

    I want to buy 4 pieces it online

  • Mukesh Suthar

    sir i want to 5phone purchese my mobile no. 8003430977

  • umar

    Sir i want 7 phon how can i order from this app plese tell me fast

    • umar

      9969132587 its my no.

  • Rahul mehla

    i want to buy 15 freedom 251 phones plz contact me 8901110080

  • (e) None of these.

    Best Mobile Phone
    Pr Mil Jaye Tb Mane…

    • sk izhar

      han bhai

  • alok chauhan

    Mobile toh mast hai lekin order he nahi ho raha hai

  • ranjeet

    order hi nahi ho raha yrr

  • Abhigyan Sharma

    Bhai order kayse ho GA wo bata description n specs toh mujhe bhi pata hai 😒


    payment nehi ho raha

  • akash

    Order complet hi nahi ho rha new page khul ja raha hai bar bar Teja Chedalla bhai

  • sajjad

    payment kyo nhi ho raha h

    • Nadeem Akhtar

      Bhai mera bhi payment nahi ho rha hai
      kya kare

      • sajjad

        kya pta yr pay now par click karte vapas return wo hi page khul jata h

        • Jai Upadhyay

          bro same problem…

          • Mohd Abdul Yousuf

            mee to

          • sk izhar

            me too bro

  • Sumit Chandra

    Order ni lene ka mn tha to launch kiye ye log… Payment ho tb to order kre…


    Mujhe 5 phones chahiye please contact 9810967782

  • samir chouhan

    Are phone deyna bhi hai yaa nhi majak kr rhe h yeh log

  • samir chouhan

    Mjhe 10 mobile chahiye contact me-7688866018

  • Sudip Banerjee

    Payment page not open

  • vinay

    Oooh!..At last 3 phone got Order ho Gaye..

  • Sanjay

    how to know that we ordered the phone because i tried many times i only got the shipment page again and again

  • Vaithiyanathan Natarajan

    I want one piece freedom 251 ,smart fone

  • Raaj Karan

    मुझे10 मोबाइल चाहिए
    सम्पर्क करे 9557087677

  • Bedi 1425

    hey i just ordered 4 pieces and got a message on my screen saying that my order has been placed successfully and they will be sending me a link for the payment in the next 48 hours. isnt the COD option available for the phone?

  • kavita yadav

    payment page not open

    • mansoor

      i hv done in the mng 8.30am at that tym i was able to done

  • kavita yadav

    when i order this phone payment page not open but i got a 15 digit no.
    this is my order no. or ………

    • mansoor

      yes within 48 hrs u wil get a payment link to ur email address

  • mansoor

    if the payment link is deleted than what to do???????????

  • kavita yadav

    sure na

    • mansoor

      bt i don’t knw if the payment link is deleted than how to retrive it

      • kavita yadav

        now how tha order replace

        • mansoor

          i do,’t knw i have already booked a mobile jst waiting to receive the payement link…………..

        • mansoor

          plz kavita chck out if the link is deleted den wat wil b the alternate option to retrieve it chck and forward me in my whats app num +919590131951

        • mansoor

          hey my code is of 18 digits

        • mansoor

          hey kavita did u receive the payment link or nt??????????????

    • Johar Ali

      Yea sure…!! (:

    • Johar Ali

      Maidam Webside batawo kaise book karna hai

  • arvind paradiya

    arvind kumar s/o reva ram villege rupawati kalla post dhamaseen te.raniwara j

    arvind kumar s/o reva ram villege rupawati kalla te. raniwara jalore raj. 343048

  • manan khurana

    Do they really send the payment link? Has anyone among this community got the link and made the payment ?

  • mansoor

    is it mandatory to have gmail a/c or what

  • Navjot Singh

    Hi, friends I ordered one mobile freedom251 and it showed that we will send payment option in 48hr(2day) but 3day is gone and I don’t payment option. So, now what I have to do..