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Google Pixel 3a and the 3a XL Device owners complain random shut-downs: Report

Google at its developers’ conference a.k.a Google I/O 2019 has unveiled its new mid-range smartphones – the Pixel 3a and the Pixel 3a XL alongside the latest Android Q. The new mid-range devices are primarily the trimmed down version of Google’s flagship Pixel 3 devices, which look identical in terms of design, and both share the same camera specifications too. Well, that’s the not the only features both the flagships and the new mid-range devices appear to share. It seems Pixel 3a and 3a XL devices also share issues similar to the flagships, which were earlier reported with many problems right after the launch, last year.

Out of which, the user reports of the Pixel 3a devices on Reddit and according to Android Police indicate these new mid-range devices are experiencing random shut-downs that were reportedly experienced prior with the Pixel 3 devices as well. According to AP’s report and Pixel 3a users on Reddit, both the Pixel 3a and the 3a XL users are experiencing random shut-downs during day and night, especially when the devices are inactive. During the shut-down, the Pixel 3a devices appear to be unresponsive, and the issue can only be fixed with a hard reset for about 30 seconds.

Explaining further, the random shut down has also been experienced by the users while running the device in Safe Mode as well, which doesn’t allow third-party apps to run in the background. Another Reddit user has also stated the shut-down is supposedly happening while the device is connected only to Wi-Fi suggesting a Wi-Fi related problem. The fix to this issue on the Pixel 3a devices isn’t still unclear, and Google is yet to respond and might roll out a fix eventually. These random issues of the new devices have once again reminded the typical Pixel device problems that the device owners face right after the launch. Stay tuned to PhoneRadar for more such interesting updates.

Source | Via

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