After launching the Samsung Galaxy Note 7 on August 2nd, we have reported about the Galaxy Note 7 explosions while charging. Though there is no official update on both the incidents. Today, the Samsung announced to recall all the Galaxy Note 7 units and the customers will be replaced with a new unit. While we reported two incidents, the company received 35 incidents of Galaxy Note 7 malfunctions.
Samsung also confirmed that only 24 units in every one million devices at a risk of catching fire. But in precautionary measures, the company is recalling all the Galaxy Note 7 Note devices. The confusion between the Samsung India and one of the local retailer resulted in selling one of the Note 7 units prior to the actual sale date in India. Now the company is trying to buy back the device and is even willing to pay 3X the amount of what the customer paid.
While in India and few other countries the availability date of the device is postponed. But in China, the company has officially launched the Galaxy Note 7 on August 26th and the device is mentioned to be available from September 1st. Though there is no 6GB RAM variant, the company started selling the 4GB RAM variant of Galaxy Note 7 from yesterday.
The worldwide sales of the Galaxy Note 7 are stopped due to the battery issue, but the Chinese sales aren’t halted as the Galaxy Note 7 units sold in China uses the battery from the different supplier. Today, the company sent out the press release mentioning the same. Below is the English translation of the Chinese press release.
Samsung Electronics officially announced, ease of use for the protection of consumers, in some countries, for Galaxy Note7 possible risks proactively replace the battery. Country line version from September 1 officially on sale in the Chinese market, the use of different battery suppliers, not in the replacement category, Chinese consumers can rest assured purchase. Samsung Electronics will continue to carry out “Chinese people love to do business and contribute to China’s social enterprise” commitment to continue to uphold the quality and service first conviction, for consumers the best products and experiences. Thanks to the media and public attention for China Samsung Electronics. – Samsung (Sep 2, 2016)