Connect with us

Phone News

Samsung Recalls 21,953 Defective Galaxy Note 7 Smartphones in Canada, Offers Exchange Program



The second half of this year is not proving to be good at all since the Galaxy Note 7 owners have experienced an explosion of the battery pack all over the world where the sale for the new phablet has been started. After official recalling the devices around the various regions, the company has officially partnered up with Health Canada, which is the official government agency responsible for consumer safety.

Up until now considerably a big number of devices have been exploded as reported. Many cases reported was during charging the phones while some even exploded during use in hand. The Note 7 proved to burn down an owner’s Car in Australia, as well as hurt a 6-years old boy in Brooklyn.

Samsung Galaxy Note 7 Timeline from Launch to Explosions to the $1 Billion Recall

The Canadian website of Samsung has issued a statement where the company notifies that the Note 7 phones sold between August 19, 2016, through to September 1, 2016, has been recalled. The company is actively working with Health Canada, carriers and retails partners in the country to take devices from the consumer’s hands.

The brand is explicitly asking Note 7 users in the country to power down their devices and exchange them through Canadian Product Exchange. They have identified the affected inventory and stopped sales and shipments of those particular devices. New devices would be issued once you register in the exchange program.


If you reside in Canada and haven’t registered for the Note 7 exchange, then you can head over to this URL to initiate your Note 7 phone exchange. The South Korean giant is also running a helpline at 1-800-517-3507 where owners can ask any queries regarding the exchange program for their Note 7.

Samsung Galaxy Note 7 Smartphone now Banned on the Indian Flights after Series of Explosions

FAA officially asks Note 7 users to Stop using Phone, Charge or Stow in Checked Baggage in Airplane

According to the health Canada website, there are three models listed identified as hazardous while charging or during other use case scenarios. It is also noted that the agency has received only one report of a phone battery overheating, where no injuries happened. While in the United States alone, there are 70 reported cases of Samsung Galaxy Note 7 explosion.

Estimated 21,953 of the recalled smartphones were sold in Canada. It is also noted that those devices are manufactured in China by Samsung Electronics Huizhou Co. Ltd.

Continue Reading

Recommended Video

Connect on Facebook

Top 5

Top 53 months ago

Top Features of the Vivo V7 Plus Smartphone

Vivo has finally unveiled the all-new selfie-centric smartphone dubbed Vivo V7 Plus in India. Though it is the successor to V5...

Top 55 months ago

Top 5 Best Performing Smartphones Under Rs 30,000 You Can Buy in August 2017

2017 has been an amazing year for smartphones. We have seen some really great smartphones launching this year so far...

Top 57 months ago

Top 5 Features of the Panasonic Eluga Ray Smartphone

Panasonic launched the new Eluga Ray smartphone here in India a couple of weeks back. This is yet another offering...

Top 51 year ago

Top 3 Smartphones from UMi you should take a look at

UMi is a Chinese smartphone manufacturing company that has launched a couple of smartphones previously. The smartphone manufactured by the...

Top 51 year ago

Fix Top 5 Pokemon Go Problems like Server Issues, GPS error, Battery Drain

Pokémon Go by Niantic began rolling out to players across the globe, and like all any other new game release,...

Top 51 year ago

Top 5 Features of Samsung Galaxy On5 Pro & On7 Pro Smartphones

The South Korean smartphone manufacturer Samsung, has been doing pretty good job with the budget smartphone lineup. They have introduced...

iPhone 6s - 1750mAh Battery iPhone 6s - 1750mAh Battery
Top 51 year ago

5 Tips to Make your Smartphone Battery Last till the End of the Day

Smartphones are the most useful piece of gadget that we own, which helps us get our jobs done easily. We...

Samsung Galaxy S6 Edge Plus - Top Features Samsung Galaxy S6 Edge Plus - Top Features
Top 52 years ago

5 Most Important Features of Samsung Galaxy S6 Edge+

Samsung fans must be in awe this year, as they’ve got to see two new flagship devices within the span...

Top 5 Missing Features on Samsung Galaxy Note 5 Top 5 Missing Features on Samsung Galaxy Note 5
Top 52 years ago

Top 5 Missing Features on Samsung Galaxy Note 5

Samsung has launched the much-anticipated smartphone ‘Galaxy Note 5‘ with not much improvements over specifications, but you can find the...

Samsung Glaxat Note 5 Featured image Samsung Glaxat Note 5 Featured image
Top 52 years ago

Top 5 – Most Important features of Samsung Galaxy Note 5

Samsung Galaxy Note 5, the biggest announcement by Samsung Mobiles in New York. The features of the device are pretty...