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Samsung Galaxy S10 5G Receives Complaints in South Korea

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After waiting for more than 2 months, the South Korean Giant has launched its Galaxy S10 5G phone in its home country last week and in doing so it also became the world’s 5G device to be available commercially. Well, since then Samsung has been facing issues with the device as complained by some early adopters. They mentioned that the device is failing to switch between 5G LTE networks. Since S10 5G has separate 5G and LTE antennas that are supposed to maintain separate network connections and deliver 2.7Gbps speeds seamlessly.

Furthermore, there are other complaints like the speeds are lower than expected and limited 5G coverage also. These issues were reported by Business Korea. Samsung along with the telecom operators LG Uplus, SK Telecom and KT are not able to find where the problem is and have been blaming each other for the issues. To find the actual cause, we should be waiting for a few more days as LG V50 ThinQ will be launched later this month.

An industry expert believes that the 5G network is not fully optimized and for a smooth transition between 5G and LTE networks, base stations need to be tweaked. On the other hand, Samsung is claiming to have fully optimized the device with 5G networks after it rolled a firmware on 6th of April which improved the base station signal acquisition. SK Telecom and LG Uplus noticed that the complaints have gone down after updating their base stations.

The Samsung Galaxy S10 5G was launched in Korea with a 7nm Exynos 9820 SoC along with and in-screen ultrasonic fingerprint scanner. Furthermore, it has a 6.7-inch Infinity-O display along with HDR 10+ support and has 16MP ultra-wide camera sensor along with a 12MP telephoto lens and 12MP wide-angle camera. Did you face any issue with your Samsung Galaxy S10 5G mobile? Are you planning to get one? Comment in the section below and stay tuned to PhoneRadar for more.

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