Samsung has now announced that the replacement units of the defective Note 7 are arriving. But the ultimate question here is, are people still interested in buying these devices? Well, according to this new survey, it doesn’t really looks like that. It is reported that more than one third of those surveyed who owned the smartphone are not opting out for a refund rather than a replacement unit. Yes, soon after once the company annoucned the recall and the exchange program, all these people rushed to the stores and got arefund instead of going for the replacement unit or so.
This is definitely not surprising, and we can’t blame the consumers as well. About 35-percent of people said they would seek a refund and most interstingly over 26-percent said that they will be buying an iPhone from Apple. And sadly only 21-percent said that they will be opting for a different Samsung phone. And ultimately, only about 18-percent or less than that will be sticking to note 7 phablet. Looks like Samsung is not going to happy about that for sure. As mentioned, not surprising at all, as Apple’s new iPhones are indeed selling like hot cakes.
This essentially means that the company would lose million of smartphone sales here due to this whole recall issue. and given that the device is such an impresssive performer, this is by far the worst that has ever happened to Samsung. Initially i.e. before the recall, this guy did an impressive job with the sales. It was reported that the company sold over 25-percent more smartphones than the predecessor at the given time frame. And if you didn’t know, they sold a total of about 2.5 million units within a couple of weeks until it was officially recalled for the consumer’s hands. We just have to wait and see what happens now once the devices are actually available. Stay tuned for more info on this.
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