Facebook Accepts that it Paid Contractors to Transcribe Voice Calls Made on Messenger

Facebook has been under heavy scrutiny from long and now it is been confirmed that the social media giant has been paying many outside contractors to transcribe clips of audio from the users of its service. Facebook accepted that it has been transcribing its users audio and also said it will no longer do so. Recently the companies like Amazon, Apple and few other have also been reported of collecting audio snippets from the consumer computing device and subjecting those clips to human review that invaded the privacy of the customers.

Facebook has been invading the privacy of the users from a long time now and has been and the contract employees who were hired by Facebook to hear the users conversation said that they have sometimes heard vulgar content and didn’t understand why Facebook wanted to transcribe it. Like Apple and Google, The social media giant has also announced that they have paused human review of Audi more than a week ago.

It also said that the reason behind people listening to the private conversation was to check if Facebook AI correctly interpreted the messages. Recently we have also seen, the CEO of Facebook – Mark Zuckerberg denied in front of US Congress that his company was collecting audio from users to inform ads or help determine what people see in their news feeds, calling it conspiracy theory in a response to US Senator.

Facebook also completed a $ 5 billion settlement with the US Federal Trade Commission after a probe of its privacy practices has long denied that it collects audio from the users to inform ads or help determine that people see in their news feed. Furthermore, it added that it has been only accessing microphone of the users who have given permission and if there are actively using a specific feature which requires audio.

There are still billions of users across the globe who use Facebook and its messenger service to communicate with friends and families. With Facebook being in the news for many other things which have been affecting users privacy it should be the right time to give a thought on if we should continue to use Facebook services. Comment in the section below if you have anything to share and stay tuned to PhoneRadar for more news and updates.

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