How To Block / Stop Telemarketing Phone Calls, SMS & Emails in India

by Vishal Toshiwal 1

Telemarketers

We all have been through, that unwanted, untimely telemarketing, may it happen it the middle of your important meeting or if you have all the time in the world. These calls annoy people a lot, and while most people are not aware of the fact that they can register for the Do Not Disturb calls, or some may knew it partially that it would cost them few bucks to become subscriber of this list. Well that’s not the case, exactly. The service is free of cost.

The National Do Not Call Registry of India, an initiative by TRAI (Telecom Regulatory Authority of India) is live for quite a time now. With this campaign, TRAI had promised to take the request from mobile/landline users very seriously.

Join do not call registry and stop telemarketing phone calls, SMS and e-mails. Here’s how you can get rid of telemarketers and save yourself a lot of time.

How Does NDNC Registry Work?

With a primary objective of the NDNC (National Do Not Call Registry) registry is to curb the Unsolicited Commercial Communication, the UCC. Then, NDNC registry will store a database of who all subscriber telephone numbers opted for the Do Not Call service.

A Tele-marketer in India is obligated to become a member of this registry and download the list of subscribers who have opted out of unsolicited commercial communication before making any calls.

If you are on the NDNC registry list, and have received a call/message or any communication from the telemarketers, then that particular telemarketer will face a fine of INR 500 per call/message. As well as the defaulter telemarketers might face disconnection of telecom service also.

Customers can make such requests free of cost, then; telecom provider will acknowledge the request within seven to ten days. From the date of request, all the promotional calls, messages and emails would be stopped within the period of 45 days. To confirm that the subscriber is included in that DND list, they would have to check on the NDNC home page. The official NDNC Registry site is hosted under .gov.in, though, currently it is down.

Note that first you would have to register for the DND service with your telecom operator and banks, which will be acknowledged within 7-10 days. The following are the list of telecoms and banks that provides DND services. The procedures and links have been given to follow up on the DNC registry.

List of Telecom Operators

Airtel

It’s same for the Airtel Postpaid as well as Prepaid Mobile customers; they can SMS “START DND” to 121. After sending the SMS you will receive a Unique Reference Number by SMS, for your records. While the Airtel Broadband and telephone services customer can call customer care at 121 from your Airtel landline phone and place your request. Right after placing the call, you will receive a Unique Reference Number, you should save that for future reference.

Vodafone

Vodafone also allows you to register for the DND. And if you wish to stop receiving such communication on your Vodafone number and want to register yourself on the NDNC registry, simply send SMS “STOP 0” to 1909 or fill in the small form on company’s website. After submitting the form, you will be asked to enter the 4 digit PIN which would be directly sent to your mobile number that you enter in the form. Now confirm the PIN code and you will be officially registered for the Do not disturb list, which will be acknowledged by Vodafone in seven days, and you can find your name on the list of NDNC registry, then.

Idea Cellular

If you are an Idea user, and desire to stop receiving the unsolicited communication from the company, all you need to do is fill up the form and submit it. Company will act accordingly within the 30 working days to remove your number from the telemarketing lists.

MTNL

MTNL Delhi service has a dedicated web portal called Unified Call Center . Where it asks for your LandLine / CDMA / GSM No. or Customer Account No. and takes you to fill up a form.

Reliance Mobile

You can unsubscribe from such unsolicited communication from Reliance by filling up the form. They will stop call/message within 30 days from the date of request.

Tata Indicom

If you do not wish to be informed about deals through telephone calls or by SMS from Tata Indicom, just simply send an SMS from the mobile number saying, START DND to 1909 (toll free) or register here.

List of Bank Organizations

ICICI Bank

ICICI Bank appreciates your privacy and allows you to register your phone number(s) that you want excluded from the telemarketing list. You just have to fill the Do Not Call form on company’s website.

Yes Bank

Are you a Yes Bank customer? Don’t want to get disturb by their telemarketers at all. Then, you should join the DND list. To do that, you would need to fill the form and your request will be executed within 30 days from the date of registration.

Standard Chartered Bank

You can use the Do Not Call form provided on company’s web portal, and register your phone numbers which you want to exclude from the telemarketing list.

IDBI Bank

Just head over to the link here and register your numbers if you wish to block your numbers from their marketing list.

Citibank

With company’s “You Choose” initiative, they allow their customers to opt for the Do Not Disturb list, where you will not be contacted for any promotions or products.

Axis Bank

Fill the Do Not Call Registration Form on company’s site and you will be added to their DND list.

HDFC Bank

They also offer Do Not Disturb service, which can be requested by filling up the form on their website. You will continue to receive your account statements and other important advices and information relating to transactions on your account. Only the mobile number and email-id provided above will be excluded from our marketing lists. Note that once you have registered for the service you may receive a call to reconfirm your registration request for “Do not call”.

ABN AMRO Bank

Exclude yourself from the telemarketing services from ABN AMRO Bank by filling up the Do Not Call form. The bank needs 30 days to remove your details from their telemarketing lists.

Vishal Toshiwal

Born in West India, raised in the North and currently chasing dreams in the southern part of India- Vishal is an entrepreneurial spirit, a tech enthusiast and a writer by profession, who is busy taking pictures when he is not writing. He would love to talk to you about the latest movies, TV shows and DC/Marvel comics. As a personal rule, he doesn't let a day get by without at least one dessert. Because, why not?

  • Shanky Yadav

    Found this helpful coz I was sick with those msg and calls from telly market and now I am using DND service and ya happening, no calls during my institution class and no msg during my school time
    Thanks @vishaltoshiwal