How many times have you found yourself debating with an issue on your Apple device and thought about resolving it yourself instead of taking a quick trip to the nearest Apple Store? Well, if you are a frequent visitor to the Apple store, then this new app that the company is now launching will be a life saver for you. Yes, this is none other than a dedicated Apple support app for iOS which you can install on your iPhones, iPads, and iPods. But it’s not here yet.
First of all, let’s just see what this application is capable of doing. The Apple Support App requires iOS 9.0 or later and it will allow users to quickly go through some troubleshooting articles for your preferred device or allow you chat with a technician from within the app or maybe if you have an issue which cannot be resolved via the app itself, then it can also schedule an appointment with a nearby Apple Store or Apple-sanctioned service provider.
This application is personalized to each and every individual user and it will know all the Apple hardware that you have registered with your account. Hence don’t worry if you don’t know which model of MacBook you own or which iPhone you are using. It will show you the content only for your devices based on the data it collected. And as far as the interface is concerned, there also you won’t have any issue since it looks like it has an easy to use interface. On the home screen, all your products are listed and according to the same, all the relevant articles will also show up for your needs.
Well, if you have been following the news, then by now you already know that the recently launched Pixel smartphones from Google come with a 24*7 online support system. And interestingly, you don’t have to go anywhere to solve your issues. All you have to do is, go the support option and select the type of support you want and you are good to go. It is definitely something new and interesting to have on board and gives a sense of confidence while using the device since you know that there is a support team out there.
And now talking about the Apple Support App again, as mentioned earlier, there is a catch to this and you cannot start using this just yet. As of now at the time of writing this article, the application is only showing up in the Netherlands App Store. We have no confirmation as to when should we be expecting this app to hit our app stores and other different regions. However, it is good to know that they are working on something like this to ease out the efforts. You can check out the Support App here and if you own and an iOS device outside Netherlands, then keep checking your app store as it might be launched anytime. Stay tuned.