Apple Pulls watchOS 3.1.1 update after multiple reports of watches getting bricked

by Karthik Iyer 2

Apple released the new watchOS 3.1.1 along with the iOS 10.2 for iPhones a couple of days back. While the iOS 10.2 was stable and it added a lot of new features like Unicode 9 emoji, new wallpapers, the new TV app (US only), etc., the watchOS 3.1.1 had some other plans. Soon after the release of the update, many of the Apple watch owners started reporting about their smartwatches getting bricked in the attempt of updating it to the latest version of the OS. It has been reported that the Apple Watch Series 2 owners have faced this issue following the release of the update.

And now because of multiple reports, Apple has temporarily pulled the update. Yes, the watchOS 3.1.1 is no longer available for download from the Watch App on the iPhone. If you check out the app and try to update the software, it shows the watchOS 3.1 being the latest version of the software. Obviously, if you have already updated it and if it works for you think you need not worry about it. But if you haven’t updated it and have been waiting for reviews, then sadly it is no longer available. We have no confirmation on the next rollout of the same so you might have to until the company figures out the issues here.

For those of you who are curious to know what happened, some of the Apple Watch Series 2 owners who tried updating to the latest version of the software, had their devices bricked. The affected watches are now displaying a red exclamation mark on the screen along with an instruction which reads www.apple.cm/help/watch. According to the website, the affected users have to try and perform a force restart of the Apple Watch. You can do this by holding down the side button and the digital crown. Well, if you have already tried this and still it doesn’t work for you, then you have no other options but take it to the service center.

Also since the Apple service centers cannot repair the watch in store as it requires some work which cannot be done in stores, replacement units will be required. So the best bet for you users is to visit the nearest Apple Store and let them take care of it. And as mentioned earlier, the issue seems to be affecting only the Apple Watch series 2 owners. There is no update from the company as to why this issues came on the first place. We also hope that once it has been taken care of, the update rollout will again resume and all the users who couldn’t update will be able to do so soon. Stay tuned to PhoneRadar for info on this as we will update once we have some new details on the same.

Karthik Iyer

Karthik is a Computer Science Graduate and a Tech Aficionado who has always found himself fascinated or playing around with all the latest and the best from the world of smartphones and beyond. When he is not working on any smartphone or covering the latest scoop, you can often find playing his favorite PS4 titles.