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Reliance Blames Airtel, Vodafone and Idea for Call Drops on the Jio 4G Network

Reliance Jio mobile service is all set to launch officially. But there are various reports regarding the connectivity issues of the network. As we all know that the company is offering preview offers for up to 90 days of unlimited voice calls and unlimited data usage. Later, they also announced these preview offer for few of the Samsung devices as well. But there are various reports which claim that the majority of voice calls are getting dropped irrespective the network signal strength.

This is one of the primary concern for the company, and it is reported that they are working on the same and will be resolved by the official launch. Now recently it is reported that the company is not being provided sufficient interconnection points for its Jio 4G services. According to the Cellular Operators Association of India(COAI), the members are providing sufficient interconnection points, but Reliance has strongly refused that.

The members of the body rejected the request from Reliance Jio for additional points of interconnection. This member of the body includes Airtel, Vodafone and Idea, etc. Hence, Reliance is suggesting that this is the main reason for the call drop issues that the users are currently facing. According to the industry practice, 12,500 E1 ports are required for 22 million subscribers.

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But on the contrary, the top three operators mentioned above have only released 1,400 ports so far. This number is very less as compared to the total number of ports actually required for a 15 million subscriber base network to run smoothly. The company stated that there is a shortfall of over six times. The company also reported that over 1.8 crore calls are failing per day to these networks.

Reliance has set a target of achieving over 100 million subscribers within the first year of the commercial rollout of its services. But on the other hand, Director of COAI stated that they had provided the base adequate interconnect capacity to meet the usual demand. It is also noted that Jio is provided with adequate ports as of now and will be added more once the user base increases further. So we just have to wait and see how this works out for the company in future. Stay tuned for more info on this.

By Karthik Iyer on Friday 19th of Aug 2016


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