Google Replacing Pixel & Pixel XL Smartphones with microphone issues under Warranty

by Karthik Iyer 4

Google‘s Pixel and the Pixel XL are one of the best Android smartphones you can buy right now in the market. Although the looks are subjective, they both have pretty much everything you in a high-end flagship smartphone like a fast processor, beautiful display, etc. Also, they both run on pure stock Android as well which is always a good thing to have. However, it won’t be fair enough if ignore the issues that the Google Pixel and Pixel XL smartphones have. Previously we had reported about issues with the speakers which was more of a hardware issue than a software.

Now according to the new reports which we have, it looks like now some of the Pixel and the Pixel XL users are facing some issues with the microphone. Some users have reported that about a complete input block with their microphone. To this, thankfully Google did not remain silent but came up with a response which was rather a lengthy one to read. Google’s employee Brian Rakowski stated that both the Pixel and the Pixel XL have a failure-causing physical default in either of the three microphones in the smartphone. Apparently, it could also be possible that the problem could be a hairline crack in the solder of the microphone component.

Unfortunately, since this is a hardware based issue and something that is not so easy to fix, the only thing which you do right now is to get a replacement unit from Google. Considering the fact that all the Google Pixel and the Pixel XL smartphones would be well under warranty period, this seems like the only option to work with. Also, we are not sure as to how many units are affected by this, however, Google is suggesting that it is a relatively small subset of users. But it is good to see that the company is coming out in public talking about the issues and giving a solution.

With that said, if you have a Google Pixel and the Google Pixel XL smartphone and are facing some microphone issue even after software updates, then it will be a wise option for you to get it replaced while you can. But the question is, what to do when the replacement phone also has the same problem? Well, let’s just hope that all this is fixed. The Google Pixel XL which we had tested for our review, didn’t have any such issues and you can also read our full review of the Google Pixel XL for more info. Let us know what do you think about this issue are you having any problems with your Google Pixel or the Google Pixel XL? Be sure to let us know in the comment section below and stay tuned to PhoneRadar for more info on this.

Karthik Iyer

Karthik is a Computer Science Graduate and a Tech Aficionado who has always found himself fascinated or playing around with all the latest and the best from the world of smartphones and beyond. When he is not working on any smartphone or covering the latest scoop, you can often find playing his favorite PS4 titles.